Reference

Terms and Conditions That Govern Your 111 b Account

These terms set out the rules that apply when you open an account, place wagers, and move funds through bKash, Nagad, or Rocket on 111 b.

Account holders onlyBangladesh-eligible regionsbKash, Nagad, Rocket coveredMobile and desktop accessUpdated terms apply on login

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ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Data

Your account security is handled through a combination of OTP verification at login, session timeouts on inactive devices, and encrypted data transmission across the platform. We do not store your bKash, Nagad, or Rocket PIN — those remain with your wallet provider at all times. Account data is retained for as long as your account is active and for a period after closure as required by our internal compliance process. You can request a summary of the data we hold by contacting support through the channels above. If you believe your account has been accessed without your authorisation, contact us immediately and we will suspend the session while we investigate.

OTP Login Verification

Every login triggers a one-time password sent to your registered mobile number. You cannot complete sign-in without it, which keeps unauthorised access out even if your password is compromised.

Encrypted Transactions

All payment activity — deposits and withdrawals through bKash, Nagad, and Rocket — is transmitted over encrypted connections. We do not log or store your wallet PIN at any point.

Data Retention Policy

We hold your account data while your account is open and for a defined period after closure. Contact support to request a copy of what we hold or to ask about deletion options.

Dispute and Review Process

For any account or payment dispute, raise a ticket with your transaction reference. Our review team examines the wallet record and account log before reaching a decision.

TERMS SUPPORT CHANNELS

How to Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team is available through the channels below. For payment disputes involving bKash, Nagad, or Rocket, have your transaction reference ready before you contact us — it speeds up the review considerably. Players in Dhaka and elsewhere in Bangladesh can reach us on the same channels; response times vary by queue but we prioritise account-access issues.

Team online

Live Chat

Open the chat widget from any page on 111 b for direct support on account questions, payment status, or terms clarification. Available during active support hours.

Email Support

Send your query to our support address for non-urgent terms questions, account review requests, or formal dispute submissions. Include your account ID and transaction details.

Help Centre

Our help centre covers the most common questions about account rules, wallet verification, and withdrawal conditions — a good first stop before contacting the team directly.

What These Terms Cover and How They Apply

111 b Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account on 111 b, you enter into a binding agreement with us. These terms cover how your account is opened and closed, how deposits and withdrawals work through bKash, Nagad, and Rocket, what behaviour is acceptable on our platform, and how disputes

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are handled. We reserve the right to update these terms at any time. When we do, the revised version takes effect from the moment you next log in — continuing to use your account means you accept the changes. If you disagree with any update, you
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should close your account before your next session. Your account is personal. Sharing login credentials, operating multiple accounts, or using automated tools to interact with our lobby is a breach of these terms and may result in account suspension. Funds held in your account wallet at
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the time of suspension are subject to our review process before any release. Bangladesh players should note that eligibility to use this platform depends on local law and your specific region — we do not make legal representations about access in any jurisdiction. For payment-specific queries,
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our support team can walk you through the bKash, Nagad, or Rocket flow directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

These questions cover what our customers ask most often when reading through the terms. If your question is not here, reach out via live chat or email and we will clarify directly.

These terms apply to anyone who opens an account on 111 b. Access and eligibility depend on your local law and whether you are in a region where we operate — check this before registering.

We publish the revised terms and they take effect at your next login. Continuing to use your account after an update means you accept the new version. Close your account before logging in again if you do not agree.

No. Our terms allow one account per person. Operating multiple accounts is a breach of these terms and may lead to suspension of all associated accounts and a review of funds held in each.

Contact support with your transaction reference number and the wallet used. Our team will check the payment record against the account log and respond with a decision or follow-up questions.

Send a request through our email support channel with your account ID. We will provide a summary of the data held and explain the retention period that applies to your account.

Contact us immediately via live chat. We will suspend the active session while we investigate. Change your password and check your registered mobile number for any OTP activity you did not initiate.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Games111 b Casino InfoFAQ InfoAbout Us

Terms and Conditions That Govern Your 111 b Account

How We Protect Your Account and Data

OTP Login Verification

Encrypted Transactions

Data Retention Policy

Dispute and Review Process

How to Reach Us About These Terms

Live Chat

Email Support

Help Centre

Common Questions About These Terms

01 Who do these terms apply to?

02 What happens if the terms are updated?

03 Can I have more than one account?

04 How do I dispute a payment made through bKash, Nagad, or Rocket?

05 How do I request the data 111 b holds on my account?

06 What do I do if I think someone else accessed my account?

Terms & Conditions

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