Reference

Our Terms, Your Rights, and How We Operate

111 b sets out the legal basis for using this platform — account eligibility, wallet rules, and what applies when you access our lobby from Bangladesh.

Bangladesh Eligible RegionsbKash · Nagad · Rocket Wallet TermsAccount Holder AgreementCookie and Data PolicyContact: support@111 b
111 b Our Terms, Your Rights, and How We Operate
DATA AND ACCOUNT SECURITY

How We Protect Your Account and Handle Your Data

Your account security and the safety of your wallet data are not optional extras — they are built into how the platform works. We collect only what we need to run your account and process withdrawals. Here is how each area is handled.

Data Retention We keep your transaction records and identity documents for the period required by applicable financial regulations. Once that period expires, data is deleted from active systems on a rolling schedule.
Cookie Policy We use session cookies for lobby navigation and analytics cookies to see which game categories you open most. You can adjust cookie preferences from the footer settings panel at any time.
Account Security Login is protected by OTP sent to your registered mobile number. If you suspect unauthorised access, change your password immediately and raise a ticket — we can freeze wallet withdrawals within minutes of a confirmed report.
Data Requests To request a copy of your stored data or ask for account closure, submit a formal ticket under Account Settings > Help. We process data access requests in writing and confirm completion by email.
LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

For account disputes, data requests, or questions about how these terms apply to your wallet or transaction, reach our support team directly. Legal queries about data retention or account closure get a written response within the timeframe stated in our data policy. Players in Dhaka and across Bangladesh can use any of the channels below.

Email Support Send policy or account queries to support@111 b. Include your registered mobile number and the transaction reference if your question relates to a bKash, Nagad, or Rocket payment.
Live Chat Open the chat widget from the lobby footer. Live chat handles account verification questions and can escalate to the legal team for formal data or closure requests.
Ticket System Log a formal ticket under Account Settings > Help for written records. Tickets are the required channel for data deletion requests and formal account disputes.

Legal Questions We Get Asked Most

Real questions about how our terms, data practices, and wallet rules work in practice — answered directly.

Access depends on the laws that apply to your location and circumstances. We do not provide legal advice. Check your local regulations before opening an account or making any deposit.

Matching names let us confirm that deposits and withdrawals belong to the same verified person. Mismatched details trigger a manual hold on withdrawals until identity verification is complete.

We store your registration details, transaction history, and identity documents submitted during verification. You can request a copy of all stored data through the ticket system under Account Settings.

Submit a closure request via Account Settings > Help. We process the request in writing, confirm your wallet balance, and email you when the account and data deletion is complete.

We update terms when the product or regulatory environment changes. We notify you by email and display a lobby notice before changes take effect. Continuing to use the platform after that date means you accept the updated terms.

If a payment is unmatched after 30 minutes, raise a support ticket with your transaction reference number. Our team traces the transfer against network logs and resolves it in writing.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.