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How 111 b Handles Your Personal Information

Your privacy matters to how we run this platform. This policy covers what data we collect when you open an account, make deposits via bKash, Nagad, or Rocket, and use the lobby — and how we keep that data secure.

Account data protectionbKash, Nagad, Rocket privacyMobile-first securityData access on request
111 b How 111 b Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data security on 111 b runs at the account level, not just at the payment gateway. We use SSL encryption across every page so data moving between your phone and our servers is protected in transit. Account passwords are hashed before storage — we cannot read your password, and neither can anyone else. We keep personal data only for as long as your account is active or as local law requires. When you close your account, we begin the deletion process for data we are not legally required to retain.

SSL Encryption

All data passing between your device and 111 b is encrypted via SSL. This covers login, deposits through bKash or Nagad, and lobby navigation on both mobile and desktop.

Password Security

Your password is hashed on our servers. We store only the hash, never the plaintext. If you forget it, we reset it via OTP to your registered mobile number — we never send the original.

Data Retention Policy

We keep your account data while your account is open and for the period local law in eligible regions requires after closure. Data not subject to legal hold is deleted on request.

Cookie Controls

Session cookies keep you logged in while you browse. Persistent login tokens can be cleared from your browser or phone settings at any time without affecting your account balance.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct, or remove data we hold about you, our support team handles privacy requests directly. Send a message through the in-app chat, email our support address, or use live chat during available hours. We will confirm receipt and respond within a reasonable timeframe. For account-linked payment queries — for example, checking which bKash or Nagad transactions are on record — include your registered mobile number so we can locate your account quickly.

Live Chat Open the chat widget from your account dashboard. Available during support hours for privacy queries, data access requests, and account wallet concerns.
Email Support Send your data request or privacy question to our support address. Include your registered contact detail so we can match your request to your account record.
Account Help Centre The Help Centre covers common privacy questions including how to update your contact details, remove saved payment methods, and close your account.

Common Questions About Your Privacy on 111 b

These are the questions we hear most often about how your data is handled on 111 b. If your question is not here, the support team can help via live chat or email.

We collect your name, contact details, and the mobile wallet you register — bKash, Nagad, or Rocket. Device and session data is also logged to protect your account from unauthorised access.

Only the data those payment providers need to process your transaction is shared. We do not pass on browsing history, game activity, or any detail beyond what the transaction requires.

Yes. Contact support via live chat or email with your registered mobile number. We will locate your account record and provide the data we hold, subject to applicable legal requirements.

We begin deleting data that is not subject to a legal retention requirement once your account is closed. The exact period depends on local law and the eligible region under which your account was opened.

Session cookies are used to keep you logged in as you move through the lobby. You can clear them or block them via your browser or phone settings, though some account functions may require them.

Go to your account settings to update contact details. For changes to your registered mobile wallet — bKash, Nagad, or Rocket — contact support directly so the wallet verification step can be completed.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.